FAQ

Default solution folder, feel free to edit or delete it.

I have forgotten how to log in to my website
If you are trying to edit content within your website you need to log in with the credentials that were supplied to you.  To log in you need to acce...
Wed, 17 Dec, 2014 at 6:48 PM
How do I contact support?
We have a few ways that you can get in touch with us as Social You.   Support Portal You can use our online portal to raise a ticket by navigat...
Wed, 17 Dec, 2014 at 6:49 PM
Who owns my domain name?
If you have an existing website or have already purchased your website address you will be asked to provide Social You with details of your domain name. Som...
Thu, 18 Dec, 2014 at 11:52 AM
What are my hosting options?
There are two options available for hosting your new website: 1. Hosting is organised by yourself at a compatible host of your choice.  You will...
Thu, 18 Dec, 2014 at 12:02 PM
Where can I get images for my website?
Images and photography is an important area for most websites. If you are looking to update areas of your website with new images, there are a variety of so...
Thu, 18 Dec, 2014 at 12:22 PM
Can I edit and add to the website via the CMS?
Yes; Craft CMS enables you to make changes to a variety of features on your website. These include, but are not limited too: Copy Imag...
Fri, 9 Jan, 2015 at 3:42 PM
Are there any additional monthly/annual fees that need to be considered with a web build?
It is good practice to apply security patches and updates to the CMS and we recommend setting aside a small budget for this on an annual basis. Other ...
Fri, 9 Jan, 2015 at 3:48 PM